THE DIFFERENCE BETWEEN IT SUPPORT CONTRACTS AND TLP SUPPORT TIMEBLOCKS.
Like an insurance policy, you may not always use it or make a claim.
Many of our clients have taken advantage of our flexible and cost-effective Timeblocks system, offering value for money and peace of mind.
In addition, you can upgrade your TLP Support Timeblocks to include a guaranteed response time within either 4 hours or 8 hours.
TLP SUPPORT TIMEBLOCKS – Only pay for what you use.
When you invest in TLP Support Timeblocks you only purchase the amount that fits with your budget and only use them as and when you need the IT support.
You receive exactly the same high-quality service, delivered by our experienced IT engineers.
Timeblocks offer a lower hourly fee per hour than ad-hoc support and the price of the Timeblocks decreases the more you purchase.
TLP SUPPORT TIMEBLOCKS ARE AFFORDABLE AND SCALABLE..
Whether you have 2 staff or 200, you will find TLP Support Timeblocks provides the help you need for your IT requirements, whilst allowing your IT spend to grow in line with your business.
Prices start at £375.00 + vat for 5 Hours
On-site support:
£180 PER CALLOUT INCLUDES FIRST HOUR
£90 PER HOUR THEREAFTER – BILLED IN 15-MINUTE INCREMENTS.
Remote support:
£90 PER HOUR – BILLED IN 15-MINUTE INCREMENTS
TELEPHONE AND REMOTE SUPPORT.