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TLP Points

The difference between IT Support Contracts and TLP Support Points

Like an insurance policy, you may not always use it or make a claim. Many of our clients when appointing TLP Technology have taken advantage of our flexible and cost effective points system, offering value for money and peace of mind.

In addition, you can upgrade your TLP Support Points to include a guaranteed response time within either 4 hours or 8 hours.

TLP SUPPORT POINTS – Only pay for what you use.

When you invest in TLP Support Points you only purchase the amount that fits with your budget and use them as and when you need the IT help.

You receive exactly the same high quality service, delivered by our experienced IT engineers.

Points represent a lower labour price per hour than ad-hoc support.

The price of the points decreases the more you purchase.

TLP Support Points are affordable and scalable.

Whether you have 2 staff or 100, you will find TLP Support Points provides the help you need for your IT requirements, whilst allowing your IT spend to grow in line with your business.

Prices start at £275.00 + vat for 10 TLP Support Points

On-site support:

4 points = 1st hour and call out charge. 1 point per half hour thereafter.

Remote support:

1 point per half hour for telephone or remote support.

“Having been previously tied into an onerous maintenance contract the TLP Points System is extremely flexible and we only pay for IT support as and when we require it. They have always understood our specific requirements and we would recommend their services to any companies who require professional, honest and cost effective IT support.”

Tobin Roberts in Kingston-upon-Thames

TLP Technology Ltd, Robert Denholm House, Bletchingley Road, Nutfield, RH1 4HW, Email:, Tel: 01737 824003

TLP Technology Limited, Registered in England & Wales Registered Address TLP Technology Ltd, Robert Denholm House, Bletchingley Road, Nutfield, RH1 4HW Company Number 7604064 VAT Registration Number GB 111 9772 20

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