THE DIFFERENCE BETWEEN IT SUPPORT CONTRACTS AND TLP SUPPORT POINTS.
Like an insurance policy, you may not always use it or make a claim.
Many of our clients have taken advantage of our flexible and cost-effective points system, offering value for money and peace of mind.
In addition, you can upgrade your TLP Support Points to include a guaranteed response time within either 4 hours or 8 hours.
TLP SUPPORT POINTS – Only pay for what you use.
When you invest in TLP Support Points you only purchase the amount that fits with your budget and only use them as and when you need the IT support.
You receive exactly the same high-quality service, delivered by our experienced IT engineers.
Points offer a lower hourly fee per hour than ad-hoc support and the price of the points decreases the more you purchase.
TLP SUPPORT POINTS ARE AFFORDABLE AND SCALABLE..
Whether you have 2 staff or 200, you will find TLP Support Points provides the help you need for your IT requirements, whilst allowing your IT spend to grow in line with your business.
Prices start at £350.00 + vat for 20 TLP Support Points
On-site support:
4 POINTS = 1ST HOUR AND CALL OUT CHARGE.
1/2 POINT PER 15 MINUTES THEREAFTER.
Remote support:
1/2 POINT PER 15 MINUTES FOR
TELEPHONE AND REMOTE SUPPORT.